Return Policy
RETURN POLICY
Thank you for choosing ElderlyNest. We appreciate your trust in our products. If, for any reason, you are not entirely satisfied with your purchase, we are here to assist you.
RETURNS
All returns must be postmarked within [Specify Days, e.g., 30 days] of the purchase date. To be eligible for a return, your item must be in new and unused condition, with all original tags and labels attached.
RETURN PROCESS
To initiate a return, please follow these steps:
- Contact our Customer Service team at privacy@elderlynest.com or by phone at 801-250-2478 to notify them of the return.
- Securely package your item, including a copy of the original packing slip or order confirmation.
- Ship the item to the address provided by our Customer Service team.
Attn: Returns
[Your Company Address]
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your refund. Please allow [Specify Days, e.g., 5-7 business days] for the refund to be processed. The refund will be issued to the original payment method used during the purchase.
EXCEPTIONS
For defective or damaged products, please contact us immediately at privacy@elderlynest.com or by phone at 801-250-2478 to arrange a refund or exchange. We will work with you to resolve the issue promptly.
QUESTIONS
If you have any questions concerning our return policy or need assistance with a return, please reach out to us:
- Email: privacy@elderlynest.com
- Phone: 801-250-2478
We value your satisfaction and are committed to providing a positive shopping experience.
Thank you for being a part of ElderlyNest!
Note: This policy is subject to change, and any updates will be reflected here. Please check back periodically for the latest information.